About Holloway

Thirty-one years. Same phone number.

Ray Holloway still answers it before seven. Here’s why.

Since 1995

One van, one toolbox and a name painted on the door. The toolbox still rides in the truck.

How it started

Ray Holloway was nineteen the first time he crawled under a house in Ashby Creek. It was August. The crawlspace hit a hundred degrees, and the job was supposed to take an hour. It took six. He charged for one.

That customer still calls him.

He learned the trade from his father, who fixed things for neighbors on weekends and never once left a mess behind. His father taught him to wipe the faucet dry after every repair. Nobody notices. Ray still does it. So does everyone who works for him.

In 1995 Ray bought a used van, painted his name on the door and put his number in the paper. The van has company now. Four trucks leave the yard at 7:30 every weekday morning. The rules rode in with the first one.

The rules

Three rules. Thirty-one years. No exceptions.

They aren’t on a poster in the shop. They don’t need to be. Everybody who works here learned them on their first day.

Boots off at the door

Your floors were clean when we got there. They’ll be clean when we leave.

Drop cloths down

Even for a doorknob. Especially for a doorknob. You’d be amazed what a doorknob can do to a rug.

The truth about the cheap fix

If a $40 part solves it, you’ll hear about the $40 part, even when the $900 job pays better.

The crew

The people who’ll be in your kitchen.

Same faces, year after year. We don’t send strangers.

Ray Holloway

Owner

Answers the phone before seven. Still crawls under houses when the job calls for it.

Denise Holloway

Office

She’ll know your name by the second call. She’ll remember your dog’s by the third.

Marcus Webb

Licensed electrician

Fourteen years of tracing the wire nobody else went looking for.

Tommy Reyes

Carpentry

Builds the stairs people stop to compliment. Measures three times.

The paperwork

Licensed, bonded and insured.

That first customer still calls. We’d like you to be next.

Boots off. Drop cloths down. Price in writing.

Or call (555) 014-2290. Ray picks up before seven.